Frequently Asked Questions

What happens at my child's first swimming lesson?

Come in and we will place you with one of our swimming instructors who will walk you through the session. We do ask that parents watch from the balcony.

What methods of payment do you accept?

We accept BACS payment. We have a card reader at the pool and a PayPal account. Please see enrolment form for details. We will accept cash and Cheque but would like to avoid cash where we can.

How should I prepare my child for their swimming lesson?

Swim kit, towel and googles. We provide all the water aids. We are a no armband swim school.

How many children are in each class?

A maximum of 10 per class, with 3 to 4 members of staff per group.

What qualifications does my child's swimming instructor have?

We have Level 1 and Level 2 Swimming instructors. With the instructors, we have helpers and poolside staff to help when required.

What happens if my child's swim class is cancelled?

Please visit our Resources and Updates page for current updates for swimming classes. We will also place a notice on our Facebook site Swim Hampshire. We recommend subscribing to this a having alerts on.

Didn't find the answer?

If you have any additional questions please submit them using the form below.


Send message